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AVALON ANIMAL HOSPITAL |  |
Our Staff
Doctor Management Nurse
Lisa McDonald
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Lisa began life as a farmer's daughter and has always worked with all types of domestic animals. Her singing (even Christmas tunes in July), laughing and smiles help to create a light atmosphere. Lisa graduated from the Veterinary Assistant Program at Lawrence College in 2000 and has been with us ever since.
Lisa has a strong work ethic, she is reliable, dedicated, takes initiative and does the best work that she can possible do. Lisa is our head assistant and is currently working towards the Animal Health Technician designation. She is in her second year of studies in the distance learning Animal Health Technology Program at Thompson Rivers University in British Columbia. Lisa’s duties include overseeing the health care needs of our patients under the supervision of our doctor’s, she also assists the hospital administrator in training, monitoring and motivating the technical staff. She maintains the diagnostic equipment and quality control procedures, especially in the area of patient health records.
She is dedicated, she is fun and her love for animals is clear. Lisa has, in her home, two mixed breed dogs "Jessie" and "Beau" and a barn full of cats and dairy cows, too many to name. |
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Natalie MacDonald
Natalie graduated from the Veterinary Assistant Program at Lawrence College in 2004. She did her work-term placement with us that summer and has been with us ever since.
From the very beginning of her time at the Avalon, Natalie has assisted our doctor’s in surgery. The knowledge gained from her practical experience has earned the respect of all our surgeons both in-house and visiting. She organizes the tri-annual specialized surgical day visit from the surgeons and veterinary students from the Atlantic Veterinary College, a challenging feat! Natalie’s day to day responsibilities include sharing duties and on call with Lisa in overseeing the health care needs of our patients under the supervision of our doctor’s and of course, she is also on her way to becoming a certified Animal Health Technologist at Thompson Rivers University in British Columbia.
Natalie is a true professional with a strong sense of moral principles. She makes herself accountable and responsible for all creatures walking over our threshold. She is the voice for those that cannot speak. Natalie is also our OH&S representative and takes the well being of our staff very seriously. But, she also loves to have fun, mention a party and there she is ready to organize the whole event, whether it’s a little get-together at her home to say farewell to a co-worker or an open house/retirement party for one of our doctor’s or a sit down formal Christmas Dinner, there she is taking the lead again and organizing the whole event. Thank-you for looking after us Nat.
Natalie is married to Matthew MacDonald who also happens to be our IT guy, you may see Matthew on occasion in the middle of reception tweaking our computers. Natalie and Matthew share their love with a Yorkshire Terrier "Xena", a sweet Beagle/Shepherd Cross "Jayme" and Maurice and Boo the meowing furballs. Natalie also has a special place in her heart for cancer research. |
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Assistant
Jen Bruce Jen is one of those people who you seem to have been working with forever, when it's been only 3 months. She is a sponge for knowledge and has already taken 8 continuing education courses since joining us and is pursuing another one as I write. Jen is Dr. Brison's surgical assistant and also assists Dr. Kivlichan and Dr. Ryan during clinic.
Pocket pets are Jen's passion, she can never have enough. She is also looking to adopt a kitten - she's in the right place for that!
Welcome Jen! You've got a lot to learn, but with your enthusiam for knowledge, it'll be you who'll be teaching us soon.
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Jessica Delaney
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Jessica just celebrated her first anniversary with the Avalon team. She graduated from the Academy Canada Veterinary Assistant/Receptionist program in 2007. Jessica started her animal care career as a volunteer at another hospital in the city, then when it was time for her work-term, she chose our hospital in which to gather her much needed hands-on experience. She quickly became an indispensable part of our patient care team and in no time was promoted to serve as Dr. Marshall's surgical assistant. Jessica's focus this summer will be on advanced patient care, such as pre-surgical examinations, drawing blood samples and placing i/v catheters. During this past year Jessica has completed many continuing education courses such as “Principles of Anesthesia, Radiology and Urinalysis”.
Jessica was a vital participant this past May when Dr’s Runyon and Bailey from the Atlantic Veterinary College visited our hospital to perform specialized surgeries on our patients, as well as on patients from around the province. We can’t wait to show off her new found skills to the surgeons when they return in September. Her enthusiasm, smiling face and warm spirit are a perfect combination for a lifetime career in the animal care field. It is truly a pleasure to work with Jessie everyday.
During the week Jessica lives in St. John’s with her pets “Harley” a mixed breed dog and her two cats “Lucy” and “Omar”. On the weekends she packs them all aboard her car and takes them home around “The Bay” where they get to enjoy country life with their brothers “Nick” a 14 year old Shih Tzu and “Jack” the crazy Setter and their sweet sisters “Amber”, “Lacey” and “Abby”, all beagles. There are also 2 cats, “Zoe” and “Ella”. Wow Jessie, now that’s a houseful of love. |
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Alyssa Moores
Ally Cat (Alyssa) is amazing! On July 10, 2006 we were truly blessed when Ally came into our lives. Her enthusiasm, her drive, her hard work and her attention to detail, allowed her to advance quickly at The Avalon from clinic housekeeper to receptionist to Dr. Ryan’s surgical assistant. All this, while completing the eight month Veterinary Assistant Program through VetMedTeam, our online education resource. Ally skillfully transformed an important but average job into an exciting career.
Ally has brought about many positive changes and protocols for quality control to our hospital and is reluctantly handing over the reins as inventory clerk in order to take on more nursing responsibilities with our patients. Ally has a natural loving nature. You can rest assured that your pet will be cared for with the utmost respect and love when you leave your pet in the arms of Ally.
Ally married Mark Moores on October 25, 2008. We were all there to witness the happy occasion and to welcome Mark into our Avalon family. Ally and Mark share their love with three cats, a boy named “Sylvester” and two girls, “Morgan” and “Spencer” and sweet “Susie” the ferret. Of course we cannot forget to mention “Gilmour”, their dog. He is a mischievous mixed breed, adopted from the S.P.C.A. You’ll see Gilmour on your visits to the clinic sitting proudly in one of the receptionist’s chairs. Now - if he could only go fetch that bag of food for you! |
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Della Marie Lewis
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Della Marie is a class-mate of Tara’s in the Veterinary Assistant/Receptionist program at Academy Canada and is in the work-term segment of the program.
Della Marie’s training at the Avalon will begin in reception where she will work her way through the 4 Reception levels with our “phase training program”. Working in reception, Della Marie will gain knowledge in organization, time management, medical terminology, pharmacology, nutrition, client interaction, parasite, vaccination and surgical protocols. Later, she will have the opportunity to become a personal assistant to one of our veterinarians, where she will take on the dual roles of “clinical receptionist” and “circulating assistant” in pre-op and post-op patient care. Later still, she will assist our veterinarians with patient monitoring and surgical procedures, as well as the administration of patient treatment plans, as prescribed by our veterinarians. Della Marie’s goal is to become qualified as a Veterinary Technician.
Della Marie grew up in an “old age home”. Her mother, and before that her grandmother, cared for their “extended” family from their personal care home in beautiful St. Mary’s Bay. On weekends in spring and early summer, Della Marie’s drive back home takes her along the coastline where she has the amazing experience of spotting humpback and minke whales feeding and congregating near the shore on their journey to the Arctic. On these weekend visits home she gives her mom a temporary break from her difficult, yet rewarding vocation. Like her mom and her grandmother, Della Marie has a natural compassionate loving nature and we welcome her to our team, where we hope she feels as fulfilled in her chosen career as her foremothers have in theirs.
In St. John’s Della Marie lives with her canine companion “Charlie” whom she takes “everywhere” with her and “Toby” who stays at home in St. Mary’s Bay to look after the family. |
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Melissa Parsons
Reception
Shelley Noel Shelley graduated from MUN in 2004 with a Science Degree and from Lawrence College in 2005 with a Veterinary Assistant/Receptionist diploma. She joined the Avalon team October of 2005 after completing the work term phase of the Assistant/Receptionist program at the City Pound.
After working in many different areas of the hospital, starting out as Dr. Kivlichan’s surgical assistant and then moving on to be Dr. Marshall’s surgical and clinical assistant, she decided to make reception her permanent home. Shelley is our head receptionist. She is your first point of contact when you phone to make an appointment. She checks your pet’s file before you arrive to make certain all vaccinations and parasite preventions are up to date, refills your prescription order and is our “expert” when it comes to finding the best solution to solving your flea problems. Shelley’s assistance is invaluable to our hospital administrator, completing Debbie’s long list of daily projects, contributing to new ideas and hospital protocols, and bringing them to completion, enabling Debbie to concentrate on training new staff members and to take a vacation every now and then.
Shelley is a new bride!!! She married Matthew Noel on June 21, 2008. Her work family welcomes Matthew into our pack. Shelley and Matthew share their love with two mischievous cats, a girl adopted from the city pound named Gypsy and a boy adopted from the S.P.C.A. named Clous. |  View |
Joan Howard
Samantha Carroll
Allison Taylor
Kimberly Clarke
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| Monday | | 8:00 AM - 6:00 PM | | Tuesday | | 8:00 AM - 6:00 PM | | Wednesday | | 8:00 AM - 6:00 PM | | Thursday | | 8:00 AM - 6:00 PM | | Friday | | 8:00 AM - 6:00 PM | | Saturday | | 9:00 AM - 1:00 PM | | Sunday | | 10:30 AM - 11:00 AM | |
For after hours emergency care Our own doctors are on call for our own patients.
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